Glazed, Painted and Stained Finishes – Our finished sample is a close color representation of what an overall kitchen will look like and is not meant to match every door or cabinet. The artistic nature of the hand-applied finish, along with the unique qualities of natural or manufactured wood, can create an unbalanced or inconsistent look. The differences in the final look from door to door are part of the design and the art of the hand-glazing process, combined with the differences created by the natural characteristics of wood. These differences should be expected.

We strongly encourage designers and sales agents to set real expectations with homeowners on the variability from door to door of hand-glazed products, and make sure this old-world, hand-applied look is what they want for their kitchen. We all want homeowners to end up with a product they love!

Discoloration: All finishes are susceptible to discoloration due to airborne particles such as cooking, grilling, smoke, fireplaces or candles. Prolonged exposure to natural or artificial light and/or moisture may alter the finish color as well. Touch up or replacement items completed after installation may not result in an exact match due to discoloration.

Expansion and Contraction: Please be aware wood expands and contracts due to environmental changes in temperature and humidity. Five-piece cabinet doors (and multi-panel cabinet doors) are constructed with a small amount space in the frame groove, which allows the panel to float slightly within the frame, allowing for expansion of the panel due to changes in the environment, without causing the frame to split or crack.

The natural process of expansion and contraction can create open joints in the finish. An open joint line related to expansion or contraction is not considered a defect. The finish will still protect the surface, and the structural integrity of the joint will not be affected. Wood may expand and contract differently from cabinet to cabinet and even joints within the same cabinet may behave differently. Some joined wood may not show any joint lines, others may be slightly visible, while others may display easily visible joint lines. Joint lines also may occur due to repeated impacts from normal everyday use. An exposed open wood joint can be damaged from prolonged exposure to water or heavy moisture. Therefore, wipe off any excess moisture from cabinet surfaces as soon as possible.